Scroll down this page to know how to resolve the Windows not able to read from My Passport Ultra issue. WD My Passport Ultra is an external data storage device that uses the NTFS driver to read and write data on macOS. This external drive is compatible with the Windows and Mac operating systems. It is also compatible with USB-C and USB 3.1. The My Passport Ultra drive comes with the following features: easy-to-use auto backup software, password protection, high storage capacity, and more.