Oomiji Launches New Features to Engage Customers

Oomiji, the leading customer engagement platform, announced today new features that enable brands to harness individual Net Promoter Scores and the reasons behind them to ensure that customers receive optimal, customized communication based on their provided preferences.

Oomiji’s customer engagement platform enables brands to expand their first-party data sets and customer files at a time when other methods of customer tracking and analytics, including third-party cookies, are disappearing with evolving privacy regulations. The new Net Promoter Score features enable brands to provide more personalized interactions and drive customer loyalty according to provided Net Promoter Scores and the specific reasons, preferences and observations behind them.