Author: harmeetsingh01

The IT support team with actionable data and insights so that they know exactly what to do while catering to a specific scenario. This entails providing a 360° view of... Read More

AI in customer care can optimize and enhance customer experience and efficiency. The proliferation of digital channels and devices has given rise to an explosion in digital customer care... Read More

live chat for customer support

Visual Assistance lets us view what you are seeing and enables us to support you remotely in finding a quick solution to your problem. We digitally bridge the distance between... Read More

Visual assistance has become a standard feature in the customer experience, which means it is not only used to dispatch customer service problems. Live video-based visual assistance significantly reduces the... Read More

Visual assistance or video support simplifies and accelerates the interaction with customers, enables voice and video playback, and takes customer input, all on a single screen. Live visual assistance goes... Read More

Visual assistance or video support simplifies and accelerates the interaction with customers, enables voice and video playback, and takes customer input, all on a single screen. Live visual assistance allows... Read More

Facebook Messenger for Customer Service

Support Genie’s AI Chatbot for Facebook Messenger automatically provides suggestions for sales and support and easily connects & reaches out to customers 24/7. Support Genie's customer support for Facebook messenger... Read More

Multichannel Support for Customer

support Genie's multi-channel platform for customer sales & Services. Using Support Genie's AI-based solution, you and your team can automate repetitive conversations through a chat interface on the web... Read More

Support Genie customer support ai chatbot platform has the power to find out details associated with common issues by leveraging the prevailing big data generated over time. AI chat support... Read More

Live chat is a customer service tool that allows you to chat with customers in real-time. There are many reasons to add a live chat software to your website, so... Read More